FAQ for Stag Leap Cabins
If your questions are not answered below, please contact us!
Do I have to pay for my stay up front?
NO! However, we do require a $50 DEPOSIT at the time of booking. This fee will be applied to your overall stay or will be retained as a cancellation fee if you cancel your booking after 24 hours of creating your booking (see our Cancellation Policy below). Based on your selected payment method, either we will charge your card the day before your arrival, or you will pay with cash or check when you arrive. Our payment policy differs for holidays, high-demand occasions, and multi-cabin reservations.
What is your cancellation policy?
- After 24 hours of booking, up to 14 days before your arrival – $50
- Within fourteen (14) to eight (8) days before your arrival date – 50% of your stay
- Within seven (7) days before your arrival – 100% of your stay
We will refund your card (minus the 3% Credit Card Convenience Fee) if we rebook your cabin for the same dates of your stay.
We recommend canceling your reservation at least fifteen (15) days before your arrival date to avoid these charges.
A full set of our Fees & Policies is available during the reservation process before you finalize your booking. Our cancellation policy differs for holidays, high-demand occasions, and multi-cabin reservations.
**Now offering travel insurance!**
Want peace of mind when you book? For a small fee, you can now purchase trip protection through TravelSafe Insurance to cover last-minute cancellations – even after you complete your booking! Contact them by using the link above or by calling 1-800-523-8020.
Are there any hidden fees associated with my booking?
NO! Our base rate covers 2-4 people (based on the cabin). An additional guest fee of $15/guest/night applies for guests one year old or older. We charge 6% tax on your total invoice, and all other fees are based on add-ons you may choose. However, we do charge more if you book through Airbnb and VRBO because of the high fees they charge us, so book with us to save!
What time is check-in and check-out?
CHECK-IN – You may arrive any time after 3:00 PM unless you have added the Early Check-in option (an additional $20 fee). If you have selected this option, please do not arrive before 1:00 PM.
CHECK-OUT is any time before 11:00 AM. Please honor this time. We often have same-day turnarounds in our cabins and need access by this time to clean for the next guest (especially if early arrival has been selected).
Do you give discounts for longer stays?
YES! The longer you stay, the more you save!
- 20% discount for 7-13 nights
- 50% discount for 14-29 nights
- 60% discount plus NO TAXES for 30+ nights
We will also work with you on a monthly rate for stays longer than 3 months.
What is provided in the kitchen for cooking?
All cabins are equipped with a refrigerator/freezer, microwave, toaster, stove/oven, essential cookware and dinnerware, a drip coffee maker, coffee, coffee filters, paper towels, hot pads, dish towels, dish soap, and trash bags. If you plan to cook, we recommend you bring all your ingredients. Sometimes, previous guests leave behind items such as cooking oil, salt, pepper, sugar, sweetener, creamer, and other spices; however, we cannot guarantee these items will be present.
Are linens and bathroom essentials provided?
YES! We provide sheets, towels, washcloths, soap, body wash, shampoo, conditioner, toilet paper, and a hair dryer. We also provide an iron and an ironing board.
Do you provide WIFI and streaming TV?
YES! But keep in mind that your cabin is in the forest. We don’t have access to fiber optics, so please keep this in mind regarding cell service and WiFi speeds. Rain may also impact the connection, but many of our guests have worked or studied from our cabins without issues. You will find the WiFi password in the Welcome notebook located in your cabin.
Your cabin has a smart TV, and you are welcome to sign in to your favorite streaming accounts; remember to log back out before you leave! If you don’t subscribe to any streaming apps, you’ll still have access to numerous free stations for your entertainment.
Is there a hot tub at my cabin?
None of our cabins have private hot tubs; however, several cabins have jetted jacuzzi tubs. A large hot tub is available for all guests on the property on a first-come, first-served basis.
BUT…you may reserve the hot tub for private use!
We have a marker board at the hot tub where you can write your name and the date and time you would like to reserve the hot tub for private use. You may reserve the hot tub once per day and use it for one hour at a time to allow all guests to use it.
Is breakfast served on the property?
Not at this time. We do have a couple of add-ons available for breakfast-type items that can be left in your cabin before your arrival. Your cabin’s kitchen is also stocked with essential cookware and dinnerware for preparing breakfast if you like. Just bring your groceries!
Are events/group gatherings allowed at my cabin?
YES (but with restrictions)! Based on your cabin and the size of your gathering, we may charge an additional fee for outside guests to join you for a short visit. If you are looking to host a larger gathering, we allow events for 50 or fewer people at the Antlers Log Cabin. For more information about having an event on our property, please complete our Event Inquiry form. After we receive your completed form, Sabrina will contact you to discuss pricing and other details. Sorry, we don’t post prices because we customize each package based on event needs.
Do you have special policies for holiday bookings?
Since our larger cabins (Antlers Log Cabin, Harts Landing, and Treehouse) are more difficult to book at the last minute, the following fees and policies may apply to holiday reservations that START within these established timeframes:
- Thanksgiving: Sunday prior through Saturday following Thanksgiving Day
- Christmas & New Year’s: December 18-January 2
- Independence Day: July 2-5
- Memorial Day: Thursday-Monday of that weekend
- Labor Day: Thursday-Monday of that weekend
- Spring Break: Friday of the week before – Saturday at the end of the week (based on SFA’s established dates in March)
Holiday bookings in our larger cabins must be paid in full two weeks in advance. All holiday reservations made 14 days or less before arrival must be charged to a credit card and will incur a 3% credit card convenience fee. To avoid this fee, book your holiday reservations early and arrange to pay by check in advance.
Are pets allowed in your cabins?
Currently, three cabins are designated as pet-friendly: Meadows, Creek Cabin, and Bucks Head. However, we charge a pet fee (minimum $25/night/pet), and no pets are allowed in shared spaces (the hot tub and laundry room areas) or in cabins that don’t allow pets. You must sign our Pet Policy & Release form before bringing a pet.
Do you allow smoking/vaping in the cabins?
NO! You are free to smoke OUTSIDE your cabin away from open doors and/or windows, but we have a NO SMOKING policy in all cabins. You may be charged an additional fee if your cabin smells like you have smoked or vaped inside.
Do you offer military discounts?
YES! We offer a 10% discount for veterans and active military. We greatly appreciate your service! Just let us know what branch and the years you served in the “Special Notes to Host” section when you make your reservation, and we will apply the discount. This discount may not be applied with other discounted or promotional rates.